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Services

Receiving & inspection before anything reaches the client.

Freight arrives at our dock, not your client's driveway. We accept, unpack, inspect and document every piece so damage is caught while it is still the vendor's problem.

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Luxe warehouse team in black uniforms and white gloves carefully unwrapping and inspecting an upholstered sofa upon delivery

Damage found here, not on install day

Concealed freight damage is the single most common cause of a missed reveal. Inspecting on arrival gives you weeks — not hours — to secure a replacement.

Documented, item by item

Each item is checked against the purchase order and photographed. You receive a clear record of what arrived, its condition and where it is stored.

Claims handled for you

When something arrives damaged we open the claim, supply the documentation and coordinate the return or replacement with the vendor directly.

Frequently asked questions